Frequently Asked Questions


Q:  How do I buy tickets?
A:  Tickets can be purchased online.  They can also be bought by calling 903-233-3080 or visiting the Belcher Center Box Office (M-F, 9:30-4:30) at 2100 S. Mobberly Ave, Longview TX.

Q:  How do I get my tickets once I purchase them?
A:  Upon purchase all tickets will be available immediately for Print at Home or Mobile delivery. You can also have ticket orders mailed for an additional $1 fee. Within 7 days of a performance a you may choose the “Will Call” delivery method, and pick up your tickets at the Box Office in the main lobby of the Belcher Center starting one hour prior to the performance time.

Q:  What do I need to pick up my tickets?
A: The last name on the order or the order number.

Q:  What does "Will Call" mean?
A: Will Call is simply an option for obtaining your tickets the night of the event. You can pick up Will Call tickets one hour prior to the event start time at the Box Office window in the main lobby of the Belcher Center.

Q: What if I lose my tickets?
A: If you purchased your ticket through or the Belcher Center Box Office we can reprint your tickets at the Box Office on the night of the performance. We CAN NOT reprint tickets purchased through third party or resale ticketing sites such as StubHub, Tickets for Less, TicketSwap, etc.



Q:  What time do the shows usually start?
A: Performances typically begin at 7pm for evenings, and 2pm for matinees. However, we encourage you check the Event’s page on our website for show specifics.

Q:  Typically how long are the performances?
A:  Our performances are usually 2 hours long with a 15-20 minute intermission in the middle.

Q:  What should I wear to the theater?
A:  Dress varies by event.  However a good rule of thumb is dressy casual to semi-formal in attire.

Q:  Are your shows appropriate for young children?
A:  Several of our shows are specifically designed for families, and are marked as “Kid Friendly”. We encourage you to enjoy these shows with your children, no matter their age (every child attending the performance will require a ticket, regardless of age). If children become disruptive to other patrons during a performance, parents may be asked to leave the theater with their child. Monitors are available in the lobby so these patrons may watch the show until the child is ready to return. For shows marked as “Children under 5 years of age will not be admitted”, we respectfully ask that parents not bring any child under 5 years of age to the performance, as these shows are not suitable for young children. Additionally, even for children over the age of 5, parents are urged to consider children’s interests, maturity, attention span, and the rights of people seated around them. Should the child become disruptive, a parent may be asked to wait in the lobby with the child. For more information you are welcome to call the Box Office at 903-233-3080.

Q:  What if I am late for the show?
A:  If you are late, one of our ushers will seat you in the back of the theater so as not to interrupt the enjoyment of other patrons.  At earliest intermission or at a time specified by the artists, you may proceed to your ticketed seats.

Q:  Will there be refreshments available at intermission?
A:  For most events, the answer is yes, but this varies from event to event.  Regardless, no food or beverage is allowed in the theater itself at any time.


Theater Info

Q:  How do I get to the Belcher Center?
A:  The Belcher Center is located on the LeTourneau University campus.  Click here for directions.

Q:  Can your Theater/Facility be rented?
A:  Please contact Cody Bowen for information on renting out the facility.

Q:  Do you have handicap accessible seating?
A: Yes, we have seating available as well as an elevator that accesses all levels.  Please contact the Box Office for help purchasing tickets to your specific needs.

Q:  Where do I park once I reach the Theater?
A:  Upon entering the LeTourneau University campus, Campus Security will direct you to free parking. View parking map here.

Q:  What are the Box Office hours?
A:  Our Box Office is open Monday-Friday 9:30-4:30 with the exception of university holidays.